Q: What is the Dark Web

Answer: The Dark Web is a hidden universe contained within the “Deep Web”- a sublayer of the Internet that is hidden from conventional search engines. Search engines like Google, BING and Yahoo only search .04% of the indexed or “surface” Internet. The other 99.96% of the Web consists of databases, private academic and government networks, and the Dark Web. The Dark Web is estimated at 550 times larger than the surface Web and growing. Because you can operate anonymously, the Dark Web holds a wealth of stolen data and illegal activity.


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Q: HOW ARE THE STOLEN OR EXPOSED CREDENTIALS FOUND ON THE DARK WEB?

Answer: SilverStorm focuses on cyber threats that are specific to our clients’ environments. We monitor the Dark Web and the criminal hacker underground for exposure of our clients’ credentials to malicious individuals. We accomplish this by looking specifically for our clients’ top level email domains. When a credential is identified, we harvest it. While we harvest data from typical hacker sites like Pastebin, a lot of our data originates from sites that require credibility or a membership within the hacker community to enter. To that end, we monitor over 500 distinct Internet relay chatroom (IRC) channels, 600,000 private Websites, 600 twitter feeds, and execute 10,000 refined queries daily.


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Q: DOES THE IDENTIFICATION OF MY ORGANIZATION’S EXPOSED CREDENTIALS MEAN WE ARE BEING TARGETED BY HACKERS?

Answer: While we can’t say definitively that the data we’ve discovered has already been used to exploit your organization, the fact that we are able to identify this data should be very concerning. We work proactively with our clients through a systematic approach to determine the depth of the breach and if it is still active or not.


Q: IF YOUR PERSONAL DATA IS FOUND ON THE DARK WEB, CAN IT BE REMOVED?

Answer: Once the data is posted for sale within the Dark Web, it is quickly copied and distributed (re-sold or traded) to a large number of cyber criminals, within a short period of time. It is generally implausible to remove data that has been disseminated within the Dark Web. Individuals whose Personal Information has been discovered on the Dark Web are encouraged to enroll in our identity and credit monitoring service immediately.